With his father a geologist, Fergus gained a deep appreciation of the natural processes that combine to create beautiful diamonds and rare gemstones. With a vision to bring quality and ethical diamonds to customers across the world, Fergus established Fergus James, formerly known as Dubai Rocks.
“Over the last 10 years I’ve built an incredible team of highly skilled artisans that hand craft each ringa, using traditional ring making techniques, to ensure that every ring is a ‘one off’ and as unique as the person for which it is intended.”
“Diamond curation is an art form – we select the best diamonds so that each and every customer is dazzled by the finished product – the care, attention and precision we give to every single diamond we select, and ring that we custom make, ensures that every ring is a unique one of a kind piece – like a real work of art.”
THE FERGUS JAMES PROCESS
Every product is made to order and totally customisable.
We source GIA certified diamonds on a live marketplace between our suppliers. This allows us to find the best value option for you... and as we don't hold any stock, I am totally unbiased and can give my honest opinion on stones (this is why our Google reviews are so good)... but in the end its all up to you!
Eventually after you have selected a diamond option, orders are secured with a 25% deposit and then 75% is due on collection or prior to shipping. Rings take around 10-14 days usually but can be done quicker if urgent... Deposit can be paid online or in our office.
LIFE TIME GUARANTEE
All our pieces are thoroughly checked prior to shipment / delivery. However, if there is ever a problem with an item you’ve purchased from us, we are 100% committed to ensuring the quality of our products and will repair any damage following an evaluation.
30 DAYS RETURN
We want you to be 100% satisfied with your purchase. If you’re not completely happy please return your item(s) within 30 days in the original condition for a full refund or exchange.
We offer free engraving on all of our engagement rings, wedding bands and eternity rings. Personal engravings can be alpha-numeric in a range of styles including; lower case, upper case and italics. Approximately 15 characters. This option will be presented to you at the checkout.